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  • Home
    • Login to Microsoft 365
  • Evidence Resources
    • NHS Knowledge & Library Hub
    • Databases >
      • Search Ovid
      • Search EBSCO
      • Search ProQuest
    • UpToDate >
      • Login to UpToDate
    • Royal Marsden >
      • Login to Royal Marsden
    • Prescribing resources
    • LibKey
    • Critical appraisal
    • Referencing
    • Athens >
      • Login to Athens
  • Knowledge Hubs
    • Clinical specialties >
      • Acute medicine
      • Anaesthetics
      • Audiology
      • Cardiology
      • Critical care
      • Dermatology
      • Emergency Medicine
      • Endocrinology
      • Gastroenterology >
        • Gastroenterology Patient Information
      • Geriatrics
      • Mental Health
      • Obstetrics and Gynaecology
      • Oncology
      • Orthopaedics
      • Paediatrics
      • Palliative Care >
        • Chaplaincy
      • Public Health
      • Radiology
      • Respiratory
      • Rheumatology
      • Surgery
    • Staff groups >
      • Assessors, Supervisors and Educators
      • Community Staff
      • General Practitioners
      • Healthcare Assistants
      • Managers and Leaders
      • NHS Staff
      • Nurses >
        • International Nurses
        • Nursing Associates
        • Revalidation
      • Occupational Therapists
      • Pharmacists
      • Physiotherapists
      • Resident Doctors
      • SAS Doctors
      • Speech Therapists
      • Students
    • Conditions >
      • Autism
      • COVID-19
      • Dementia
      • Menopause
      • Mpox
      • Sepsis
    • Initiatives >
      • AI
      • Coaching
      • Digital Literacy
      • English language resources
      • Health Literacy
      • Knowledge Management
      • Patient information
      • Quality Improvement
      • Research
      • Staff Wellbeing
      • Sustainability
      • Talent Management
  • Library Services
    • Search the Library Catalogue >
      • My library account
      • eJournals
      • Royal Marsden Hospital Manual of Clinical Nursing Procedures [NHS Athens]
    • Join the library
    • Training
    • Keep up to date >
      • Clinical Podcasts
    • Guides & Leaflets
    • Feedback & Enquiries
    • Newsletter
    • Request an Inter-Library Loan
    • Request an evidence search
    • Impact
    • Library staff
    • Apps
    • Privacy Policy
    • Cookie Policy

Digital Literacy Knowledge Hub

​What is Digital Literacy?

Digital Literacy is often defined as "those capabilities that fit someone for living, learning, working, participating and thriving in a digital society" (Health Education England). Technology is all around us and affects our everyday lives. It includes skills like being able to send and receive emails, to safely use internet banking, and being able to search for quality information online. It is more important than ever that NHS staff have the appropriate level of digital skills to fully participate and engage with our digital society.

Video: What is digital literacy and why is it important to the health and social care workforce?

Further help and advice

If you want a safe space to use these online resources, with someone on hand to help if you get stuck, you can use the computers in the Library, New Alderley House. The library is staffed Monday to Friday 8:30am to 4:30pm and the staff are happy to help you. Computers are usually available for you to drop-in, or you can ring ahead to book one: 01625 66 1362 or email: [email protected].

NEW: Digital Upskilling App

Our new web app is designed to help you improve your digital skills. With information about:
  • DCS support
  • Using a library computer
  • Key computer terms and phrases
  • Keyboard shortcuts
And more! For support using the app, contact the library or drop in for a demo.
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​The app is designed for use on mobile, but can be accessed on any device by scanning the QR code or clicking the link to the right.
Click here to open the app
QR code with the text: Scan the QR code by pointing your phone camera at the code and tapping on the link when it appears on your screen

Online basics

How to search and explore the internet, keep in touch with email, and use public services online - all while being safe and secure.
Access course

Staying in touch online

Understanding the basics of effective online communication, including video calling, social media and online safety.
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Access course

Safety & security online

Learn about keeping yourself safe online, including online friends, scams and device security.
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Access course

Understanding and using computers

  • Learn basic skills such using a keyboard, a mouse or a touchscreen.
  • Learn how to use Microsoft Windows, including how to navigate, find and send files, use shortcuts, and more.
  • Understanding operating systems.
  • Learn how to use Microsoft Office, including Word, Excel, and PowerPoint.
  • Learn to touch type with a free online course.
  • Guide to Windows keyboard shortcuts.
  • Glossary of common computer terms.

Digital media literacy

Learn how to interpret and evaluate information online, whether you're reading an article, watching a video, or using social media.
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Digital skills training at public libraries

Free digital skills courses are available at Macclesfield and Crewe Libraries, and at Congleton Learning Centre, run by Springboard.
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User guides
A library of 'how do I?' guides allows you to learn new skills and find answers to specific queries you may have with regards to using the computer and Office applications. For example, using Word, Excel, Outlook email, logging onto the computer, surfing the Internet and much more. Click here for more information.
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Managing your health

There are lots of ways you can use the internet to support your health. You can make appointments, order repeat prescriptions and find advice on specific symptoms and conditions.
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Managing your money

Finances can be tricky, but this module will help you learn how to do budgeting, banking and shopping online in a safe and easy way.
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Online entertainment

Learn how to listen to music and watch television and videos, and shop online.
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Access course

Office 365

East Cheshire NHS Trust has migrated to Office 365. Find out about the new features with these guides and videos.
  • 365 Knowledge Hub: available for NHS staff in Cheshire and Merseyside, providing free access to online learning to help enhance your digital skills.
  • Microsoft 365 training: free training on all the Microsoft Office apps/programs, direct from Microsoft.
  • Outlook: learn more about using the features in Outlook email.
  • OneDrive: video training on how to use your cloud-based OneDrive.
  • Stream (videos): Get started with Microsoft Stream.
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Free Microsoft Office online tutorials - brush up on your Word, Excel, PowerPoint, Publisher and Outlook skills. These are delivered in short, easy to understand sections, with examples to download and work books to follow. The courses are available from absolute beginner level through to advanced. Tutorials are also available on basic computing skills, email, using social media and much more.

Microsoft Teams guides

  • Using Teams (NHSmail support)
  • Videos explaining how to use the different features of Teams
  • Teams Quick Start Guide
  • Teams for trainers
  • Case studies - how other NHS teams are using Teams
  • Microsoft Teams guidance for remote teaching​​ (HEE)

Library & Knowledge Service

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